What is a requirement for a written agreement with customers?

A written agreement with customers is a vital aspect of the sales process in the auto industry. Its requirement in every sale ensures that both the buyer and the seller have a clear understanding of the terms and conditions associated with the transaction. This helps to protect the interests of both parties and establishes a legal basis for the sale, which is essential in case any disputes arise in the future.

The agreement typically outlines important details such as the price of the vehicle, financing terms, warranty information, and any additional fees. Having a documented agreement serves not only as a reference but also reinforces professionalism within the dealership, showing that the salesperson is committed to transparency and accountability in their dealings with customers.